The Most Common Restaurant Insurance Mistakes in Oklahoma

Steven Conway • June 3, 2025

How to Avoid a Financial Disaster

If you’ve ever had to mop up a leak mid-shift, track down a missing cook, and smile at customers all in the same hour…
You already know — owning a restaurant in Oklahoma isn’t for the faint of heart.

Tornadoes, liquor laws, staff turnover, cyber risks — your daily reality is more complicated than most people realize. And when something goes sideways, your insurance better actually work.

But too many Oklahoma restaurateurs only discover they’re missing coverage after the damage is done.


Not sure if your policy is enough? Let’s look at it together — no pitch, just advice from someone who gets it.


What Oklahoma Restaurants Are Really Up Against

Risk Why It Matters Coverage You Need
62+ tornadoes/year (NOAA) Can shut you down for weeks Property + Business Interruption
Dram Shop Laws You can be sued for overserving alcohol Standalone Liquor Liability
35% rise in restaurant cyberattacks (IBM, 2023) POS and payroll systems are easy targets Cyber Liability
High staff turnover More chances for workplace injuries Workers’ Comp
Delivery using personal vehicles One wreck could land you in court Hired & Non-Owned Auto Coverage

Whether you’re running a diner in Shawnee, a brewery in Edmond, a BBQ joint in Stillwater, or a family café in Broken Arrow, these risks are part of doing business — and being unprepared could cost you everything.


 The 6 Most Common Insurance Mistakes (That Are Totally Avoidable)

1. “General Liability Covers Me for Everything… Right?”

Not quite.

General liability protects you from basic incidents — slips, trips, falls.
But it won’t help if:

  • A grease fire takes out your kitchen
  • A tornado rips off your roof
  • Your delivery driver rear-ends someone
  • A customer leaves your bar and causes a wreck

 Fix: Think of insurance like your kitchen staff — each one has a role. You need property, liquor, auto, workers’ comp, and cyber policies working together.
(
Related: What Does General Liability Actually Cover?)


2. Skipping Business Interruption Insurance

When a storm knocks out your power or your walk-in fails in the middle of summer, your bills don’t wait.

 Fix: Business interruption insurance keeps income flowing and staff paid while your doors are temporarily closed. In storm-prone places like Norman, Moore, and Enid, it’s a must.
(
Also read: Business Interruption Insurance 101)


3. Forgetting to Update Your Policy When You Grow

Expanded your patio? Added catering? Started Sunday brunch in Lawton? If your business changed, your coverage should too.

 Fix: Review your policy after renovations, equipment upgrades, or revenue jumps — just like you’d tweak your staffing plan after a busy quarter.


4. Buying the Cheapest Liquor Liability Add-On

In smaller towns like Bartlesville and Altus, it’s tempting to save where you can — but liquor liability is one place not to cut corners.

 Fix: A stand-alone liquor policy gives you actual protection under Oklahoma’s strict dram shop laws. Some endorsements are just legal placebos.


5. Assuming Hackers Don’t Target Restaurants

Even your cozy diner in Yukon or food truck in Midwest City stores enough payment data to tempt cybercriminals.

 Fix: Cyber liability insurance helps you handle breaches, recover your systems, notify affected customers, and avoid fines.
(
Related post: Why Cyber Insurance Is No Longer Optional)


6. Letting Staff Deliver in Personal Vehicles — Without Coverage

Your employee drops off a catering tray in their own car. They get rear-ended. The other driver sues. You get the call — not them.

 Fix: Hired and non-owned auto coverage protects your business when employees use personal vehicles. It’s low-cost and high-impact — especially for delivery-heavy spots in Del City and Choctaw.


 Common Questions Oklahoma Restaurant Owners Ask Us

“Do I need workers’ comp if my staff is part-time or seasonal?”

Short answer: Yes. In Oklahoma, if they’re on payroll, you’re expected to carry it.


“I rent my building — do I still need property insurance?”

Yes. The landlord insures the building. You insure everything inside: ovens, POS systems, signage, and inventory.


“What if someone causes an accident after drinking at my bar?”

You could be sued — even if the person didn’t seem drunk when they left. That’s why real liquor liability matters.


“Are delivery drivers using their own cars covered?”

Not by default. You’ll need to add hired & non-owned auto to your commercial policy.


“How do I know if I’m underinsured?”

Ask yourself:

  • Have I grown my business or added services in the past year?
  • Is my sales volume up?
  • Am I offering delivery, catering, or outdoor seating now?

If the answer is yes — it’s time to update your coverage.


 Final Word

At Conway Insurance, we don’t believe in cookie-cutter coverage. We believe in conversations.

We ask the right questions. We learn how your kitchen, team, and cash flow really work — then build a plan that actually fits.

When the fryer flares up or the tornado sirens start howling, your insurance shouldn’t leave you guessing.

Let’s make sure it doesn’t.


🗓️ Ready to Talk Through Your Options?

We’re Conway Insurance, and we’ve helped thousands of Oklahoma business owners—and many in Texas too—get protected without overpaying. We’ll ask the right questions, explain the fine print, and recommend coverage that makes sense—not just for today, but for where you’re headed.


📞 Call us at 405-733-2886
?? Or schedule your appointment online


Let’s make insurance one less thing you have to stress about. Email us directly at steven@conwayinsuranceok.com if you'd rather reach out by message than schedule a call.


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I spend my time in Oklahoma restaurants, not just on the phone. I talk with owners, managers, chefs, and bar leads. I’ve seen the back office, the dish pit, the walk-in, the patio heaters, and the POS that freezes at 6 pm. I know what really derails a week. My job is to match insurance to the way you run service, so one bad hour does not wreck your month. Here’s what matters and how it fits together. The Core Coverage You Cannot Skip General Liability Start here. A guest slips on rainwater near the host stand in Midtown. A kid bumps a space heater on the patio in Norman. A to-go order triggers a peanut allergy. General liability covers bodily injury and property damage you are legally responsible for. Most policies also include personal and advertising injury (things like defamation, slander, or copyright). Some carriers exclude or limit this—so confirm it’s included and not excluded on your policy. Important note: When you sell or serve alcohol as a business , standard CGL typically excludes liquor liability. That exposure is handled by a separate Liquor Liability policy . (More on this in Part 2.) Commercial Property Think building (if you own it) and everything inside that makes you money: hood systems, fryers, ovens, walk-ins, lowboys, POS, tables, chairs, bar stock, dish machine, signage, heaters, even that neon sign your photographer loves. This is Oklahoma—hail, wind, freezes, and long hot spells hit equipment hard. Property coverage is your repair/replace budget for major damage when a covered cause of loss strikes. Two details make or break your claim: Replacement Cost vs. Actual Cash Value (ACV): Replacement cost pays what it takes to buy new equipment today. ACV deducts depreciation, leaving you short. Confirm which your policy uses. Coinsurance: Many policies include a coinsurance clause. If you insure below true replacement value, claim payments may be reduced proportionally. Confirm your requirement. Don’t forget exterior signs . Freestanding or roof-mounted signs take wind hard in Oklahoma and often need to be scheduled with a real dollar amount. Business Income and Extra Expense Power goes out in Edmond on a Friday. You lose the prime rib for Saturday plus the sales you needed to cover payroll. Business income replaces lost net income and pays unavoidable expenses like rent, payroll, loan payments, and utilities. Extra expense covers costs to reopen faster—temporary refrigeration, a generator, rush parts. Ask for: Utility Service Interruption (off-premises power outage) Civil Authority (your street is blocked after a nearby fire/tornado) Equipment Breakdown Property insurance loves fire/wind/water—but not internal failure. Equipment breakdown covers sudden, accidental mechanical or electrical breakdowns: HVAC boards, compressors, dish machine controls, POS systems. It’s inexpensive and saves more claims than owners expect. Food Spoilage and Contamination Two related but different protections: Spoilage: Pays when food is lost due to outage or equipment failure. Contamination: Pays when health authorities require you to discard product or sanitize. Some carriers add PR/crisis response. Don’t guess your spoilage limit. Walk the cooler, total meats/seafood/dairy/produce/sauces/prep—and add a cushion for holidays or event weekends. Workers’ Compensation If you have employees, Oklahoma law generally requires workers’ comp. It covers medical costs and a portion of lost wages (cuts, burns, slips, strains) and protects you from most employee injury lawsuits. Owners/LLC members/family can often be included or excluded by election—check your filing. Lowering cost long-term: track hood cleanings/grease trap service and slip incidents; enforce non-slip shoes; train new hires on lifting. Carriers reward documentation. Common Mistakes to Avoid Low spoilage limits (don’t insure $2,000 if your walk-in can hold $8,000) No utility service coverage (outages are more common than fires) ACV instead of replacement cost Coinsurance penalties from underinsuring Assuming liquor liability is included (it usually isn’t for alcohol businesses) “Set and forget” workers’ comp payroll estimates (audit pain later) Ready for Part Two This post covers the backbone. In the next post, we’ll dig into liquor liability, hired/non-owned auto, cyber, EPLI, leases, and Oklahoma “gotchas.” Coverage needs and limits vary by operations and contracts. This article is educational only and does not guarantee coverage. Review your policy with a licensed independent agent. For a no-pressure review, call 405.733.2886 , email steven@conwayinsuranceok.com , or visit ConwayInsuranceOK.com .