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We have a dedicated team of professionals and experts on different types of insurance. And we are proud to help and serve you the best insurance service that we can offer.

Conway Insurance is always there to answer my questions and meet all my insurance needs. Thank you so much.

Customer

Easy. Affordable. Available.

Customer

I only left to get someone more local following my move to Harrah. I appreciate the work you did for me.

Customer

Affordable, convenient top notch service with peace of mind.

Customer

Prompt response. Gave options. Great rates.

Customer

You preformed task without being asked. At the start of 2021 & 2022 you contacted me to let me know you researched and located better coverage at a lower rate. Very proactive. Most in this world are reactive.

Customer

Got a new roof and the process was quick and efficient.

Customer

Moving from California to Oklahoma had been quite the ordeal for us, however the one thing that happened to go seamless was from the momment we called and spoke to Steven Conway about securing Home and Auto Insurance we felt our needs would be filled. After researching many providers, he provided us a list of the top three to consider. He went through the quote that best suited our needs and helped us understand the coverages we where buying. He was always very responsive to any followup questions we had. Not actually having to go into the office and purchasing the insurance over the phone was also a very big plus for us as well. I would certainly recommend Conway Insurance to others seeking Home and Auto Insurance.

Customer

I was given thorough and honest feedback on insurance questions, as welll as help with deciding what coverage best suits our current situation.

Customer

Responded to our home and auto insurance needs quickly. Relocating from California was hassle enough however Steve made securing required insurance in Oklahoma seem effortless.

Customer

you insured my duplex when no one else would.

Customer

Steven listens to what the customer needs and can afford and he tries to find the best policy and price to fit the customer.

Customer

Very professional and courteous. Always going the extra mile to help find the best insurance for the price.

Customer

Steven is awesome!

Customer

You answered my voicemail you took the time to find out the information that I needed you did not try to push anything on me you explain to me what and why the insurance company do what they do and I truly appreciate that

Customer

Conway Insurance will find you the most affordable insurance for you!!

Customer

Always works to get the best coverage for the best price.

Customer

Always willing to take time out of his day no matter what to answer your questions.

Anthony R.

We have been clients of Conway insurance for many years. Steven has always worked with us to find the best deals for our insurance needs. He has always been available when we had a question or needed to file a claim. When we purchased our car a few years ago he took the time to explain what we needed and exactly what we didn't.

Carl L.

When I initially obtained my mortgage, I was unsure what to do about insurance. I called Steven Conway, and he came right out, took images of our home, and immediately connected us with a company. He was prompt and effective. I would, and have, recommended him to anyone in need of home insurance. I have been with him for twelve years. Thank you, Steven, for all of your help.

Cecilla E.

I get good advice from Steven and I listen.

Dale M.

Steven takes care of us. He makes sure we have the best coverage at the best price.

Dale M.

We like the fact that Steven pays attention to our insurance needs by making sure we have sufficient coverage at the best price. It's nice to have an insurance agent, who is my friend.

Dale M.

Very helpful and knows what he is talking about

Darrell T.

Steven’s bright and shining personality! Really he treats you like a friend or family always helpful and personable. Thank you Steven See you at end of the year Darrin..

Darrin C.

Steven Conway is the best. He got me set with affordable insurance.

Dena W.

Always been a good provider, cheaper prices for coverage. Friendly

Dusti W.

Always helpful and looking out for insurance needs while saving us money. He is very easy to work with, and very knowledgeable. He takes the time to get to know his clients.

Eric F.

Always take the time to look for the right insurance for our needs.

Felicha D.

you really go over and above to take care of my needs.

JOhn M.

Friendly service and quick to answer any questions. Looks out for out best interests.

Jason H.

Coverages aren't pushed on you, we have the option to say no.

Jason H.

What I like most of all is I trust Steven I know he will find me the best policy holder at the best rate he can possibly find it's been that way for all the years I've been with him! Excellent service!

Kathy H.

When, in doubt.. Steven Conway, is always committed, in finding the best alternatives , for his customers and making sure that they’re satisfied

Lee Y.

Always professional and friendly providing detailed information that helps me make the best decisions for my insurance needs

Linda C.

Steven is personable, helpful and intelligent. He finds the best coverage to fit my family's changing needs

Linda C.

You were very accommodating. Transferring our late father's policies for home and vehicles into our names and making adjustments. You were also very kind to our father William Collins. He trusted you and considered you a friend.

Linda C.

Great customer service and always make sure that I’m taking care of

Mark G.

We recently bought a new car. Steven was very quick to get the transfer of insurance competed and provided verification forms that day.

Maury M.

Steven has always kept us informed about our coverage and has recommended cost savings and offered important additions.

Maury M.

Steven found the ideal plan for my insurance and provides excellent service!

Patricia B.

Steven is very friendly knows what he is talking about.

Patty K.

Great service and easy to work with just about says it all.

Randy A.

Conway insurance co has always helped me out the service has always been good Steve has gone out of his way to help me with my insurance thank you so much.

Richard M.

Steven is very personable and cares about his clients. He takes time to really explain quotes and policies.

Robert W.

Steven Conway personally went out of his way to meet my insurance needs on two houses, 2 vehicles,, and for a lake lease property. He was able to get me better coverage with less premiums than I had with my previous carrier. Since, he is a Broker, he was able to compare coverage options with different companies as well. I found him to a knowledgeable and courteous agent and would definitely recommend him. Sincerely, Sandy Howard

Sandra H.

I am very pleased with the way your company does business in a one to one manner. You always make me feel special and get business done. Thank you!

Sharon W.

We appreciate your expert advice and communication skills. We are very happy with you!

Tammy M.

We appreciate the knowledge and care that went into making sure we were covered in case something happened.

Tammy M.

I like that you are very thorough with what you do. You remember me and that is important. I really appreciate you!

Terri P.

I absolutely cannot imagine a better insurance provider! Steven Conway is just the best! So easy to talk to and work with, very grateful for all his help.

Thelma H.

Appreciate the helpfulness and concern for detail in explaining my insurance to me. Thank you.....

Thomas T.

Appreciate the helpfulness and concern for detail in explaining my insurance to me. Thank you.....

Thomas T.

I absolutely cannot imagine a better insurance provider! Steven Conway is just the best! So easy to talk to and work with, very grateful for all his help.

Thelma H.

I like that you are very thorough with what you do. You remember me and that is important. I really appreciate you!

Terri P.

We appreciate the knowledge and care that went into making sure we were covered in case something happened.

Tammy M.

We appreciate your expert advice and communication skills. We are very happy with you!

Tammy M.

I am very pleased with the way your company does business in a one to one manner. You always make me feel special and get business done. Thank you!

Sharon W.

Steven Conway personally went out of his way to meet my insurance needs on two houses, 2 vehicles,, and for a lake lease property. He was able to get me better coverage with less premiums than I had with my previous carrier. Since, he is a Broker, he was able to compare coverage options with different companies as well. I found him to a knowledgeable and courteous agent and would definitely recommend him. Sincerely, Sandy Howard

Sandra H.

Steven is very personable and cares about his clients. He takes time to really explain quotes and policies.

Robert W.

Conway insurance co has always helped me out the service has always been good Steve has gone out of his way to help me with my insurance thank you so much.

Richard M.

Great service and easy to work with just about says it all.

Randy A.

Steven is very friendly knows what he is talking about.

Patty K.

Steven found the ideal plan for my insurance and provides excellent service!

Patricia B.

We recently bought a new car. Steven was very quick to get the transfer of insurance competed and provided verification forms that day.

Maury M.

Steven has always kept us informed about our coverage and has recommended cost savings and offered important additions.

Maury M.

Great customer service and always make sure that I’m taking care of

Mark G.

Steven is personable, helpful and intelligent. He finds the best coverage to fit my family's changing needs

Linda C.

Always professional and friendly providing detailed information that helps me make the best decisions for my insurance needs

Linda C.

You were very accommodating. Transferring our late father's policies for home and vehicles into our names and making adjustments. You were also very kind to our father William Collins. He trusted you and considered you a friend.

Linda C.

When, in doubt.. Steven Conway, is always committed, in finding the best alternatives , for his customers and making sure that they’re satisfied

Lee Y.

What I like most of all is I trust Steven I know he will find me the best policy holder at the best rate he can possibly find it's been that way for all the years I've been with him! Excellent service!

Kathy H.

Coverages aren't pushed on you, we have the option to say no.

Jason H.

Friendly service and quick to answer any questions. Looks out for out best interests.

Jason H.

you really go over and above to take care of my needs.

JOhn M.

Always take the time to look for the right insurance for our needs.

Felicha D.

Always helpful and looking out for insurance needs while saving us money. He is very easy to work with, and very knowledgeable. He takes the time to get to know his clients.

Eric F.

Always been a good provider, cheaper prices for coverage. Friendly

Dusti W.

Steven Conway is the best. He got me set with affordable insurance.

Dena W.

Steven’s bright and shining personality! Really he treats you like a friend or family always helpful and personable. Thank you Steven See you at end of the year Darrin..

Darrin C.

Very helpful and knows what he is talking about

Darrell T.

I get good advice from Steven and I listen.

Dale M.

We like the fact that Steven pays attention to our insurance needs by making sure we have sufficient coverage at the best price. It's nice to have an insurance agent, who is my friend.

Dale M.

Steven takes care of us. He makes sure we have the best coverage at the best price.

Dale M.

When I initially obtained my mortgage, I was unsure what to do about insurance. I called Steven Conway, and he came right out, took images of our home, and immediately connected us with a company. He was prompt and effective. I would, and have, recommended him to anyone in need of home insurance. I have been with him for twelve years. Thank you, Steven, for all of your help.

Cecilla E.

We have been clients of Conway insurance for many years. Steven has always worked with us to find the best deals for our insurance needs. He has always been available when we had a question or needed to file a claim. When we purchased our car a few years ago he took the time to explain what we needed and exactly what we didn't.

Carl L.

Always willing to take time out of his day no matter what to answer your questions.

Anthony R.

Responded to our home and auto insurance needs quickly. Relocating from California was hassle enough however Steve made securing required insurance in Oklahoma seem effortless.

Customer

Easy. Affordable. Available.

Customer

I only left to get someone more local following my move to Harrah. I appreciate the work you did for me.

Customer

Affordable, convenient top notch service with peace of mind.

Customer

Prompt response. Gave options. Great rates.

Customer

You preformed task without being asked. At the start of 2021 & 2022 you contacted me to let me know you researched and located better coverage at a lower rate. Very proactive. Most in this world are reactive.

Customer

Got a new roof and the process was quick and efficient.

Customer

Moving from California to Oklahoma had been quite the ordeal for us, however the one thing that happened to go seamless was from the momment we called and spoke to Steven Conway about securing Home and Auto Insurance we felt our needs would be filled. After researching many providers, he provided us a list of the top three to consider. He went through the quote that best suited our needs and helped us understand the coverages we where buying. He was always very responsive to any followup questions we had. Not actually having to go into the office and purchasing the insurance over the phone was also a very big plus for us as well. I would certainly recommend Conway Insurance to others seeking Home and Auto Insurance.

Customer

I was given thorough and honest feedback on insurance questions, as welll as help with deciding what coverage best suits our current situation.

Customer

Conway Insurance is always there to answer my questions and meet all my insurance needs. Thank you so much.

Customer

you insured my duplex when no one else would.

Customer

Steven listens to what the customer needs and can afford and he tries to find the best policy and price to fit the customer.

Customer

Very professional and courteous. Always going the extra mile to help find the best insurance for the price.

Customer

Steven is awesome!

Customer

You answered my voicemail you took the time to find out the information that I needed you did not try to push anything on me you explain to me what and why the insurance company do what they do and I truly appreciate that

Customer

Conway Insurance will find you the most affordable insurance for you!!

Customer

Always works to get the best coverage for the best price.

Customer

Man sitting outside with a laptop

Protecting your family personal property and liability


We’ll help you find the right insurance coverage for you and your family primary home, autos, other properties, and personal liability.

For your business


We’ll help you find the right insurance coverage for your employees and business.

Family Income Protection and Replacement


Life insurance is one of the most important decisions you'll make for yourself and your loved ones to help protect the financial stability of your family in event of your death.

Farm insurance


Farmers benefit from farm insurance because it provides them with a safety net. Buildings, animals, and crops can be financially safeguarded by insurance. In the event of a storm or fire, farm insurance can help cover the cost of damages. It can also be helpful if someone is injured on the farm. Farmers can feel secure and protected with an insurance policy.

Coverage for Churches


To protect themselves against unforeseen events, churches need insurance. A building can be damaged by things like fire or storms. Additionally, it can cover harm that might happen to people at the church, like slipping and falling. It is possible for a church to need insurance for many reasons.

We offer a variety of insurance products

We can help you find coverage for almost any situation.

We work with many insurance carriers.

We work with many carriers to find the best possible coverage for you.

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From our blog

By Steven Conway December 15, 2024
The insurance industry is facing a significant challenge today in the form of insurance fraud. The cost of this crime to insurers and policyholders is billions of dollars every year. Even though some may believe it's a victimless crime, insurance fraud affects everyone's premiums. Fraud in the insurance industry: What is it? An insurance fraud occurs when someone deceives an insurance company to gain financially. Staging accidents, inflating claims, falsifying insurance applications, and falsifying insurance applications are just a few examples of insurance fraud. Despite their apparent isolation, these actions affect all policyholders. As a result of fraudulent claims or misrepresentations, insurers' costs rise, leading to higher premiums for honest consumers. Premiums that are too high and insurance fraud are prevalent Insurance fraud occurs when someone intentionally deceives an insurer for financial gain. Insurance companies suffer from fraudulent activities as well as consumers, whose premiums increase as a result. Here are the steps: 1. A higher payout for claims Paid fraudulent claims add to the overall losses to the carrier. The carrier in turn will increase premiums for everyone to cover all losses both legitimate and fraudulent. 2. High operating costs For insurance companies to detect and prevent fraud, advanced fraud detection technologies, specialized investigators, and training programs must be invested. The additional operational costs lead to higher premiums. 3. Detailed underwriting of the project The data used by insurers to set premiums can be skewed by fraudulent claims. Insurance premiums may rise for everyone in that risk group if fraudulent activity alters insurance statistics. 4. Lack of trust A high level of fraud may lead insurers to be more cautious about accepting higher-risk policyholders. The insurer may increase premiums for everyone, even those at low risk of filing fraudulent claims, to mitigate the increased risk. 5. Claims are becoming more difficult to process Fraud slows down the claims process. Processing time and costs increase due to the need to thoroughly investigate fraudulent claims. As a result of this delay, insurance companies incur higher costs. --- Fraudulent activities related to insurance Fraud in the insurance industry takes many forms, and each type affects rates differently. 1. Staging accidents to defraud insurers The purpose of staging accidents is to collect an insurance payout. This can be accomplished by fabricating fake witnesses, exaggerating injuries, or causing damage to property. In areas where this fraud is prevalent, insurers often raise rates for all insured because of staged accidents. 2. Exaggerated claims An example of this type of fraud is when policyholders inflate the severity of their losses, regardless of whether the loss was caused by an auto accident, property damage, or a personal injury. Insurance companies may overestimate damages or injuries incurred by insureds. Exaggerated claims result in higher premiums for consumers. 3. False medical claims (fraudulent health insurance claims) A false health insurance claim involves billing for treatments that were not provided or exaggerating the cost of those treatments. A claim could also be submitted for a procedure or treatment that does not exist. Fraudulent medical claims cause healthcare costs to rise, forcing health insurers to raise premiums. 4. Falsifying application information Underreporting income, failing to disclose a preexisting medical condition, or failing to disclose a hazardous occupation are examples of falsifying insurance applications. A misrepresentation can cause an insurer's risk assessment to be skewed. The carrier will fail to collect appropriate premium based on the risk characteristics. When an insurer pays out a claim based on fraudulent information, everyone's premiums rise. As a result of these misrepresented risks, insurers have to increase their rates. 5. Theft of property insurance (arson) Arson fraud occurs when a person intentionally burns down their own property to collect an insurance payout. As a result of the costs associated with processing and paying arson claims, insurers charge higher premiums. Consequently, property owners, especially those in high-arson areas, can expect to pay higher premiums. 6. Fraudulent claims for workers' compensation The purpose of workers' compensation fraud is to collect benefits that employees are not entitled to by fabricating or exaggerating their injuries. Employers can also misclassify workers to reduce their insurance premiums. 7. Fraudulent life insurance policies Faking a death, submitting false death certificates, or staging a suicide to collect a death benefit are all examples of life insurance fraud. Insurers face this less often, but it is still a serious issue. 8. Inflated or false theft claims (auto insurance fraud and homeowner's insurance fraud) False claims for stolen property are submitted in this type of fraud. It is possible for policyholders to claim their belongings were stolen when they weren't, or to exaggerate the value of their stolen items. 9. Fraud in the healthcare industry Health care providers can also commit fraud by submitting false claims or overcharging for services that were not rendered. Overbilling and unnecessary procedures are examples of this. The Scope of Insurance Fraud Statistics The financial impact of insurance fraud is staggering. Fraud accounts for approximately 5-10% of all insurance claims, according to the National Insurance Crime Bureau (NICB). Every year, billions of dollars are lost to fraudulent activities, resulting in higher premiums for all policyholders. The cost of insurance fraud in the United States alone is estimated to be around $80 billion annually, which is passed on to consumers. Fraudulent insurance claims have far-reaching consequences Fraud in the insurance industry is more than just a crime -- it raises costs for everyone. A variety of fraudulent activities raise insurance rates, including staged accidents, exaggerated claims, and health care provider fraud. Policyholders pay higher premiums as a result of insurers passing on these costs. In addition to becoming aware of the risks and combating fraud through vigilance, consumers can also report suspicious activity to the insurance industry once they understand the types of fraud and how they affect the insurance industry. By reducing fraud, keeping premiums low, and ensuring fair pricing, all parties benefit. Please note that the information provided in this article is intended for general informational purposes only and may not apply to your specific situation. Insurance laws and regulations can vary significantly from state to state, and it’s crucial to understand the specific requirements and coverages that apply to your location. We strongly recommend consulting with a licensed insurance agent in your state to discuss your unique needs and ensure you have the appropriate coverage for your circumstances.
By Steven Conway November 29, 2024
Insurance Claim Processing: A Step-by-Step Guide

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